IT Genetics has been certified with ISO 9001:2015, the worldwide standard for quality management systems, which means that our organization meets the regulations and consistently ensures a high level of customer satisfaction through our products and services.
Becoming an ISO certified business is a guarantee that we follow the regulations and comply with quality standards for providing hardware products and services to our customers. In addition, we are continuously investing to stay up-to-date with the latest technology and working to deliver a great customer experience.
ISO Certification also shows the management’s involvement in meeting the organization’s objectives and maintaining a quality management system in line with the company approved policy.
In order to obtain the ISO 9001:2015 Certification, IT Genetics has successfully passed an external audit of all of our operational flows, supply chain management, orders’ management and delivery methods, quality control and the way we handle negative feedback from our clients and provide technical support.
Moreover, the external audit has proved that we ensure a high level of customer satisfaction through the selling and delivery process of products and services.
ISO 9001 is a standard published by the International Organization for Standardization (ISO), headquartered in Switzerland. This certification is the most widely used quality management standard. It has been obtained by over one million companies around the world.