Communications

In order to stay connected with clients, partners and colleagues, we propose a unified communication solution. Designed for companies that want to be able to manage mobile phones, messaging and online meetings through a single application, the 3CX Phone System is our recommendation to upgrade your communication system/the way you stay connected.

3CX is an application that manages an IP telephony system. The software manages IP phones and SIP-trunk telephones (simoultaneous calls directed through a main IP with the help of VoIP technology) in office buildings or in the cloud. 3CX helps you organize web conferences, handle presence and activities within the company, manage softphones (PC phone applications) and applications installed on smartphones without the costs and setbacks specific to a traditional private branch exchange (PBX).

The main features of 3CX are:

  • Scalable and capable to manage real or virtual networks: the application can manage a telephone network from a server or a miniPC. It can be easily transferred to another server or in the cloud, and as licensing is not done per extension, you get flexibility on the volume of users;
  • Scalable and capable to manage real or virtual networks: the application can manage a telephone network from a server or a miniPC. It can be easily transferred to another server or in the cloud, and as licensing is not done per extension, you get flexibility on the volume of users;
  • Customizable switchboard: manage incoming calls with 2 call sharing options - call all or prioritize by talk time or number of calls already received;
  • Setting SLA alerts: for situations when agents do not answer and the caller closes or the set waiting time ends;
  • Total control: choose any cloud-based hosting provider – instead of a higher price per extension, you'll pay a lower monthly hosting fee.

By using 3CX, you get:

  • Up to 80% cost savings over a traditional telephone line;
  • Increased productivity due to using the same software for external clients, internal clients, partners and between departments;
  • Increased mobility (mobile apps can be installed on any smart device so one can speak anywhere);
  • Users communicate freely, from phone calls, to messages and conferences;
  • Customers can get in touch with you anywhere in the world at a very low cost;
  • Deployment in minutes on servers or PCs that run Windows, iOS or Linux, or can be virtualized on Hyper-V or VMWare;
  • Configuration templates available for a wide range of IP phones, SIP trunks, gateways, VoIP providers;
  • Mobile apps for Android and iOS.

For details on available 3CX packages, please contact us.